Frequently Asked Questions
Find answers to common questions about our outdoor gear and apparel
How do I determine my size for technical outerwear?
We provide a detailed size guide on each product page. For performance gear, we recommend measuring over the layers you intend to wear underneath.
Are your hiking boots covered by a warranty?
Yes, most of our footwear brands offer a limited manufacturer warranty against defects. Please contact us with your order number for specific brand details.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery.
Do you offer international shipping?
Currently, Mountain High Outfitters ships to all 50 U.S. states and APO/FPO addresses. We do not offer international shipping at this time.
How should I care for my waterproof apparel?
We recommend following the specific care label instructions, typically involving a cool wash with specialized technical detergent and low-heat drying to reactivate DWR coatings.
What if an item I want is out of stock?
You can sign up for restock notifications on the product page, or contact our team to see if the item is available at one of our retail locations.